PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, Use Live Chat or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

What is 'cookies' & do we use?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the user's experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@kanhaijewels.com and we will promptly remove you from ALL correspondence.

RETURN, REFUND & CANCELLATION POLICY :-

We understand the customers prospect about exchange & refunds, so we have certain criteria as below:-

  • We have 3 days return & refund policy, so we should be notified within the said timeline from the date of good delivered at your place.
  • We will surely exchange the product if it is damaged in transit or wrong product received by you & in both cases shipping charges will be borne by us.
  • We reserve the rights to refuse a refund if the goods delivered is undamaged & perfect with regards to the order placed by you or if we found that return requested is on false ground.
  • Refund will be made to you through the same mode of payment by which the original transaction was done within 7 days of return goods received by us.
  • Cancellation can be done before payment is made. If you cancel the order after payment is made we will deduct payment processing charges of 3% and if the goods are already shipped, then both side shipping charges will also be deducted along with payment processing charges and the refund will be done within 7 days of the return goods received by us.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Note:- Above both scenario is applied only after we received the physical product on below address with proper Invoice copy from you.

Kanhai Jewels
135/136, Mangaldas Market, Opposite Jumma Masjid,
Shaikh Memon Street, Zaveri Bazar,
Mumbai - 400002, Maharashtra, India
Tel:- 022-61711071

SHIPPING/DELIVERY POLICY:-

  • We usually ship the product within 2 days of payment received in our account.
  • Delivery of product might take 4 to 5 days after shipping & might extend in case of remote area delivery.