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We understand the customers prospect about exchange & refunds, so we have certain criteria as below:-

  • We have 3 days return & refund policy, so we should be notified within the said timeline from the date of good delivered at your place.
  • We will surely exchange the product if it is damaged in transit or wrong product received by you (Product must be returned to us by the Buyer)
  • We reserve the rights to refuse a refund if the goods delivered is undamaged & perfect with regards to the order placed by you or if we found that return requested is on false ground.
  • Refund will be made to you through the same mode of payment by which the original transaction was done within 7 days of return goods received by us.
  • Cancellation can be done before payment is made. If you cancel the order after payment is made we will deduct payment processing charges of 3% and if the goods are already shipped, then both side shipping charges will also be deducted along with payment processing charges and the refund will be done within 7 days of the return goods received by us.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Note:- Above both scenario is applied only after we received the physical product on below address with proper Invoice copy from you.

Kanhai Jewels
135/136, Mangaldas Market, Opposite Jumma Masjid,
Shaikh Memon Street, Zaveri Bazar,
Mumbai - 400002, Maharashtra, India
Tel:- 022-61711071


  • We usually ship the product within 2 days of payment received in our account.
  • Delivery of product might take 4 to 5 days after shipping & might extend in case of remote area delivery.