We understand the customers prospect about exchange & refunds, so we have certain criteria as below:-
- We have 3 days return & refund policy, so we should be notified within the said timeline from the date of good
delivered at your place.
- We will surely exchange the product if it is damaged in transit or wrong product received by you & in both cases
shipping charges will be borne by us.
- We reserve the rights to refuse a refund if the goods delivered is undamaged & perfect with regards to the order
placed by you or if we found that return requested is on false ground.
- Refund will be made to you through the same mode of payment by which the original transaction was done within 7 days of return goods received by us.
- Cancellation can be done before payment is made. If you cancel the order after payment is made we will deduct payment processing charges of 3% and if the goods are already shipped, then both side shipping charges will also be deducted along with payment processing charges and the refund will be done within 7 days of the return goods received by us.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Note:- Above both scenario is applied only after we received the physical product on below address
with proper Invoice copy from you.
Kanhai Jewels
135/136, Mangaldas Market, Opposite Jumma Masjid,
Shaikh Memon Street, Zaveri Bazar,
Mumbai - 400002, Maharashtra, India
Tel:- 022-61711071